• Course 8 - Creating Positive Customer Experience
    0%
  • Previous
  • Course data
    An Overview
    Syllabus of Creating Positive Customer Experience
    Content
    SLM - Pre Read material - Paathshala
    Click here to check your understanding
    Video - Know your Customer
    Video - Customer Needs
    Video- What customer wants?
    Video - Customers Lifetime Value - Part 1
    Video - Customers Lifetime Value - Part 2
    Video - Customers Lifetime Value - Part 3
    Video - How Dose RFM Work
    Video - Demographic Information, Attitudinal Information
    Live Class - You would require the Zoom App for attending the Live Session
    Click here for the Live Session - North (Snehpal)
    Trainer Profile
    Click here for the Trainer profile
    Reference Material & Videos
    Video - CUSTOMER EXPERIENCE
    Video - Everything About Customer Service (5 Strategies)
    Video - Difference between User Experience and Customer Experience
    Video - Steps to Impress and Convince
    Feedback
    Feedback
    Recorded Live Session
    Recorded Live Session - Jul 9, 2022 09:30 AM
    Recorded Live Session - Jul 9, 2022 01:30 PM
    Recorded Live Session - Jul 16, 2022 09:30 AM
    Recorded Live Session - Jul 19, 2022 01:30 PM
    Recorded Live Session - Jul 20, 2022 09:30 AM
    Recorded Live Session - Jul 21, 2022 09:30 AM
    Recorded Live Session - Jul 21, 2022 01:30 PM
    Recorded Live Session - Jul 22, 2022 01:30 PM
    Recorded Live Session - Jul 23, 2022 09:30 AM North
    Recorded Live Session - Jul 23, 2022 01:30 PM South
    Recorded Live Session - Jul 26, 2022 09:30 AM
    Recorded Live Session - Feb 14, 2023 9:30 AM
    Recorded Live Session - Feb 16, 2023 1:30 PM
    Recorded Live Session - Feb 17, 2023 9:30 AM
    Recorded Live Session - Feb 17, 2023 1:30 PM
    Recorded Live Session - Feb 22, 2023 9:30 AM
    Recorded Live Session - Feb 23, 2023 9:30 AM
    Recorded Live Session - Feb 25, 2023 9:30 AM
    Recorded Live Session - Feb 25, 2023 9:30 AM (copy)
    Certificate
  • Next
  • All Programs
  • My Courses
    • Log in
      Forgot Password?
    Course 8 - Creating Positive Customer Experience
    Home
    Skip to main content

    TeamLease Learning Management System

    Course info

    1. Home
    2. Courses
    3. Uno Minda
    4. Course 8 - Creating Positive Customer Experience
    5. Summary

    Course 8 - Creating Positive Customer Experience

    Skill Level: Beginner

    • All Programs
    • My Courses
    You are not logged in. (Log in)
    Data retention summary